Celerus Diagnostics | Support

Celerus Diagnostics is committed to serve, collaborate and advise customers with Rapid Response Customer Support. Our Training, Technical Support and Product Ordering teams are passionate about helping you, the customer.

We know a Rapid IHC system requires expert response should you have a technical query or need technical support. Contact the toll free Rapid Response Technical Hotline between 8:00 AM and 5:00 PM PST at 888-444-3613.
tech.support@celerusdiagnostics.com

Reagent orders for the Celerus Wave^® RPD System can be placed by calling our toll free Customer Service Order Desk at 888-444-8918.
customer.service@celerusdiagnostics.com

Our field service specialists are on call to resolve your technical issues on site. Preventative maintenance visits and system performance trends are tracked to ensure your system is at optimal performance.

The Celerus Diagnostics training program is designed to maximize your efficiency with the Celerus Wave^® RPD System and minimize questions when performing rapid IHC runs. The training program is conducted at the Celerus facilities in Carpinteria, California.